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Microsoft Outlook 2016 Level 1


Microsoft Outlook 2016 is more than just email, it’s your full-time personal assistant. Students taking the Basic Outlook course will learn how to send email, schedule appointments and meetings, manage contacts, and create tasks.

After completing this course, students will know how to:

  • Identify elements of the Outlook environment; use and customize Outlook Today
  • Read, create, and send email messages; reply to, format and check spelling in messages; forward delete and restore messages; work with attachments, and print messages
  • Set delivery options for messages; flag messages; request a read receipt; use and create views for your mail; arrange, sort and filter messages; use Instant Search to quickly search the current folder, and specify a setting for controlling junk email
  • Use Contacts to add, modify and organize business and person contacts; use different views to show contact details; customize an electronic business card; manage and use address books; and create contact groups
  • Use the Tasks folder to add, edit and mark tasks; assign tasks; accept or decline a task request; send an update; and track an assigned task
  • Use the Calendar to create single and recurring appointments; change and delete appointees; add events and holidays to the Calendar; add change views
  • Use the Calendar to schedule meetings; read and respond to meeting requests reserve resources; manage meeting responses; and update and cancel meetings

Who Should Attend

The target student for this course is an individual who wants to learn the basic features of Outlook 2016 and use them to create and manage email messages, contacts, appointments, meetings and tasks.

Course Outlines

Getting Started

Topic A:  The program window

Topic B:  Outlook Today

Email basics

Topic A:  Reading messages

Topic B:  Creating and sending messages

Topic C:  Working with messages

Topic D:  Handling attachments

Topic E:  Printing messages and attachments

Email management

Topic A:  Setting message options

Topic B:  Organizing the Inbox folder

Topic C:  Managing junk email


Topic A:  Working with contacts

Topic B:  Address books

Topic C:  Using contact groups


Topic A:  Working with tasks

Topic B:  Managing tasks

Appointments and events

Topic A:  Creating and sending appointments

Topic B:  Modifying appointments

Topic C:  Working with events

Topic D:  Using Calendar Views

Meeting requests and responses

Topic A:  Scheduling meetings

Topic B:  Managing meetings



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