MANAGED SUPPORT SERVICE
Makintouchs’ managed services lets you offload specific monitoring, managing and /or problem resolution for selected IT system and functions on your behalf.
Services includes monitoring, alerts, security, patch management, data backup and recovery for different client devices: desktops, notebooks, servers, storage systems, networks and applications.
• Enterprise mail support
• IT help desk
• Managed backup…
• Off-site infrastructure management
• Annual support agreements
Simplifying end-user support…
Our support services is aimed at reducing your reducing your IT costs and streamlining the management of your organization’s end user desktop computing resources.
Our flexible approach to helpdesk support allows us to customize our services to meet your specific needs and to evolve with your organization. As a result, we simplify your end-user IT support, improve security and allow your core business objectives by:
• Managing end-user desktops,laptops,and mobile devices
• Eliminating the need for costly internal support structure.
• Improving and user efficiency
• Improving network security
• Providing warranty services and add-on coverage
• Establishing predictable monthly costs
• Streaming and improving IT assets utilization